Traverse City's Favorite Gourmet Kitchen Store

  • Specialty Kitchen Items
  • Unique Gifts
  • Local Products
  • Located in Downtown Traverse City, MI
  • Open 7 Days a Week

Returns & Exchanges

At Peppercorn, we take great pride in the products we offer. We personally hand-pick every item we sell.  If you are not completely satisfied with your purchase, please return the item for an exchange or refund of the merchandise value.

  • An original receipt or gift receipt is required for all returns of non-defective items. Returns of non-defective items must be made within 60 days of the original purchase date. 
  • Returns with the original purchase receipt will be exchanged or refunded in the original tender.
  • Returns with a gift receipt will be exchanged or refunded with a merchandise credit for the value indicated on the gift receipt.
  • Defective products may be returned at any time for a replacement or merchandise credit only.  Customers can also contact the original manufacturer for warranty returns.

We are unable to provide free return-shipping.  All of our products are new and not seconds or overstock items from manufacturers.  Occasionally a product may be defective.  In that case, you may want to contact the manufacturer for warranty replacement or refund.

For Assistance, please contact us at (231) 941-4146 or  The store is open 7 days a week.  Hours very depending on the season.  We monitor our email regularly and will make every effort to respond as soon as possible.